Standard production times vary by product and are available on all catalog quantity orders. See product pages for information. Seasonal fluctuations and size of order may affect production times. Production time begins the day after receipt of the complete order or after final proof approval. See Production-Ready Art section for requirements. BIC Graphic offers FREE 24-Hour Service on many items. Please see the inside back cover of this catalog for complete details.
We accept high-quality laser prints, or digital art on CDs or by e-mail. For fastest service and best imprint quality, we recommend providing artwork via e-mail. Artwork should not need any additional touch-up, design, color separation or rearranging for use. Halftones, screens and shades of gray are not available on screen-printed imprints.
The use of licensed artwork requires proof of license or a written release from owner/licensor. Artwork when submitted is assumed to be in full compliance with laws governing copyrights, trademarks, etc. We are not responsible for typographical errors incorporated in submitted artwork. Factory reserves the right to make slight alterations in copy and logos to adapt to imprinting processes.
Please Note: BIC Graphic reserves the right not to print any logo or message that is deemed inappropriate.
QR Codes: BIC Graphic is not responsible for the quality, accuracy or usefulness of QR code operations or content. A pre-production proof is recommended to test the functionality of the code.
Artwork will be accepted digitally from the following programs:
We recommend using vector art because it produces the highest quality artwork.
It is "resolution-independent," which means it can be enlarged without affecting the quality of your imprint. Please be sure to outline all fonts when submitting vector artwork to avoid the fonts defaulting.
To avoid a color shift, please flatten all transparencies or submit artwork in the exact CMYK breakdown desired. We recommend 10% opacity for phantoms for ease of writing.
Raster Art is "resolution-dependent." When you change the size of an imprint, you change the quality. This means that the resolution (DPI) of your file is critical. Files must be at least 300 DPI at 100% of final size. Grayscale images and bitmaps must be 1200 DPI. Do not submit files with linked images. Please embed all graphics. Raster Artwork will be accepted in Photoshop® format (black-and-white .tiff, .pict, .jpeg files scanned or created at 1200 DPI [high resolution] and at approximately the actual size of the imprint area).
If electronic art is not available, please provide sharp, high-contrast, color-separated or black-and-white artwork. Artwork will be returned upon request or it will be discarded.
Please refer to the minimum line weight and type size information on the General Information page for each product line.
We can add text to your imprint at no additional charge. Choose from our stock typestyles shown below and send a TYPEWRITTEN version of the text, specifying typeface, point size and case (see example to the right). When typestyles are not specified, our typesetters will set your copy for the best effect. Your copy must be at least the minimum point size required for each product.
When you choose script fonts, they are only legible when set in upper/.lower case. Due to variances in product surfaces, some logos and geometric shapes may distort when printing on curved products.
Includes all standard font types listed above except:
The color match numbers listed above are for reference only. The actual imprint colors may not be an exact match to the color number.
Metallic imprint colors are not available on 4-color process decorated products.
Due to the catalog printing process, colors shown may not be exact.
Due to variations in material, imprint methods and ink opacity, exact color matching cannot be guaranteed on all colored substrates.
Most Hardgoods are color matched to the coated (C) stock (example: 186 C). Please contact your distributor for more information.
*Not available for Foil Stamped products.
**Available for Writing Instruments only.
We will match your imprint color to product trim color when requested. Simply request "match trim" as your imprint color. Color matching is not available. If a color is listed we will attempt to match as close as possible. EXACT COLOR MATCH CANNOT BE GUARANTEED ON 4-COLOR PROCESS OR BRITEPIX® ITEMS. For most products, stock imprint colors have been developed to match the product or complement it. Please refer to the General Information pages for each product line for additional information related to color matching.
The charge for non-standard imprint color matching is $30.00(g). Please specify the non-standard color number. We will match to coated (C) Stock (example: 203 C). If sending a color swatch, we will match it as closely as possible. For all Magnets, Mouse Pads and BIC® Digital Color Graphics Writing Instruments, we will match to the uncoated stock color only. Exact color match is not available on 4-color process, colorfill or foil stamped products. Please call your distributor for more information.
When choosing Embroidery as your imprint method, please indicate your desired Madeira Polyneon thread number or approximate color number. We will select thread colors as closely as possible; however, exact thread color matching is not guaranteed.
(Approx. color match Madeira number)
If requested, a color proof will be e-mailed or a black-and-white proof will be faxed FREE of charge. Please include fax number and e-mail address on purchase order. Contact distributor for more information.
FREE. Allow for additional time on your ship date when proofing colors. Color paper proofs may not be an exact match to the final product. Contact your distributor for more information. Please see pages 691-692 for BIC® Sticky Note™ proof information and page 697 for additional Paper Mouse Pad proof information.
Actual printed product completed prior to full production run of an order. Not available on some items. Recommended when color matching is critical. Contact distributor for more information.
For new orders totaling $7,500+ or 25,000 units, a mandatory product proof will be provided FREE, if a new order, by our factory for approval prior to scheduling production time. If a repeat order, a mandatory e-proof will be sent. Not available on some items. Contact distributor for more information.
Actual printed product (often completed as a presentation piece prior to the placement of an order). Not available on some items. Contact distributor for more information.
Copy changes are available for $15.00(g) per change. FREE for BIC® branded products. Catalog minimums apply per copy change. Logo imprint, color and location must remain the same. Not available on some items. Contact distributor for more information.
Catalog minimums apply per imprint color change. Logo imprint and location must remain the same. $25.00(g) per change. FREE for all BIC® branded products, digital 4-color process and britePix® products.
Due to the nature of the materials and the variance in manufactured products, we cannot guarantee exact matches within orders or on repeat orders. Like-named colors in different materials may not be an exact color match. In our continuing effort to improve our products, we reserve the right to change specifications without notice.
In multicolored designs where it becomes necessary to register one color next to another, there is the possibility of misregistration amounting from approximately 1/64"-1/16", depending on the size and shape of the item being imprinted. This tolerance meets industry standards and is considered acceptable.
For orders above catalog quantities, please contact your distributor for production time and pricing.
BIC Graphic reserves the right to bill and ship up to 5% over-runs and under-runs. If exact quantity is required, the purchase order must state "Exact Quantity." There is a $31.25(g) charge for exact quantity requests, except for Writing Instruments, Awards and Atchison® products, for which this is free of charge.
All imprinted orders require minimum quantities as listed in the catalog. Less than minimum imprinted orders will be accepted with a $50.00(g) additional charge and an absolute minimum of half the catalog minimum quantity. Some exclusions apply including all BIC® branded products. Contact distributor for more information.
We will keep your artwork for 24 months. When you reorder, please include the original invoice number or purchase order number along with complete order information (product, ink colors, size, etc.). Standard production time applies. All order elements, including the imprint colors, must be exactly the same as the original order.
See the inside back cover for FREE 24-Hour Service ordering instructions. $50.00(g) rush charge for items not on the 24-Hour Service program.
If you have special packaging needs such as shrink-wrapping, special inserts or shipping combinations of BIC Graphic products in the same box, we will use commercially reasonable efforts to accommodate your request. Keep in mind, some special packaging requests may require additional time and an additional charge.
Blank merchandise is available at EQP with the exception of bags, Leatherman® products, select chairs, headwear and golf products where pricing is listed on website. No set-up charges apply. Catalog quantities only. The absolute minimum is half the catalog minimum quantity.* Orders received by 8:00pm EST will ship the following day. Exceptions include Factory Direct items and kits. Not available on BIC® branded items, Mossy Oak®, bubba® and some other products. Contact distributor for more information.
Exception: *Incremental carton quantities only for bags, chairs and headwear.
All blank merchandise is for adult use only. The customer is responsible for ensuring compliance with all laws applicable to imprint inks and other decorating methods.
Applicable shipping and handling charges are added to the customer's invoice. Please check our website for product specific shipping information. Title to and risk of loss of the goods will be transferred to the customer at the time of pickup by the carrier, at which time our responsibility will cease. BIC Graphic cannot assume responsibility for time delays in transit.
All third-party shipments ship EXW Factory. Add $10.00(z) per order when electing not to ship on BIC Graphic's shipper account. Insurance must be handled by the consignee. If any selected third-party freight collect fee gets charged back to BIC Graphic, these charges will be billed separately to your third-party account. BIC Graphic shall also invoice you for a third-party chargeback fee in the amount of $10.00(z). If BIC Graphic is unable to re-bill these amounts to your third-party account, BIC Graphic will invoice you for the third-party freight collect fee at the applicable published rates, along with a$10.00(z) third-party chargeback fee and any and all fees and costs associated therewith.
Title passes from the factory upon consignment of merchandise to the carrier.
Shipments to multiple locations, all occurring at the same time, are free of charge up to 20 drop ship locations. Each location after 20 will incur a $8.00(z) charge per location. Shipping and handling charges apply. Catalog minimum quantity is required per address. A drop ship list must be provided on an Excel® spreadsheet with separate columns for the distributor company name, purchase order number, Ship To name, address 1, address 2, city, state, zip and quantity per drop. Drop ship addresses must be received prior to the start of production of the order for packaging accuracy.
For shipments outside the United States (including Puerto Rico), the declared value will be catalog pricing unless otherwise requested. For international shipments, the consignee is responsible for all taxes, duties, brokerage fees and miscellaneous charges related to the shipment. For shipments with a declared value of $2,500 or more, a Shipper's Export Declaration (or Electronic Export Information) will need to be submitted to customs.
BIC Graphic is not responsible for delays in customs, ocean freight shipment delays or air freight shipment delays beyond our immediate control.
BIC Graphic products are designed to meet the laws and standards of the markets in which they are offered for sale by BIC Graphic. Customers wishing to ship products outside of those markets, whether shipped by BIC Graphic or the Customer, assume the risk that the product or its ingredients may not meet the laws of the country of import.
By submitting a purchase order, the Customer agrees to these Terms & Conditions. In the event of a conflict between these Terms & Conditions and the terms and conditions in a Customer's purchase order, these Terms & Conditions shall control.
All pricing in this catalog is effective on orders received from January 1 through December 31, 2017, for shipment on or before January 31, 2018.
As we finalized pricing for 2017, every effort was made to identify and project material cost increases from our suppliers. Where necessary, these increases are included in our current pricing. However, due to the volatility of crude oil prices and associated impact on raw material costs, we reserve the right to change catalog prices at any time without notice if necessary. If this is required, we will do everything we can to announce the changes ahead of time. We understand and regret the inconvenience this may cause you and your customers.
All orders are binding upon BIC Graphic only after acceptance by BIC Graphic.
Prices, terms and conditions, items and colors are subject to change or can be discontinued without notice.
Changes will delay orders and must be authorized by BIC Graphic. Changes to or cancellation of orders prior to production will be invoiced at a $31.25(g) minimum charge per change, plus all cost incurred before cancellation request is received at the factory. After production has been initiated, orders cannot be changed or canceled. Production time begins upon receipt of the complete order or after proof approval.
Merchandise found to be incorrect due to our error will be replaced at no charge or credited when the customer completes the following steps. Returned merchandise must have a return authorization number, which must be obtained from the Claims and Resolution Department. Unauthorized returns will not be accepted and will be returned to sender. Any complaint must be registered within 30 days of shipment or 180 days for BIC® branded products. Un-imprinted products will be subject to a 20% restocking charge.
Customer artwork, if available, will be returned if requested on the order. Include company name and purchase order number on all artwork. Examples of items that cannot be returned include letterhead, photocopies or labels. Artwork will be held on a computer file for 24 months. Repeat orders submitted after that time will require new artwork. Art services provided by BIC Graphic are created in a digital format which cannot be returned.
Logos and other imprints shown in this catalog are for illustrative purposes only. They do not imply endorsement, nor are any items with these specific logos for sale to anyone other than parties expressly authorized by the owner of such designs. Product colors shown throughout this catalog may vary slightly from actual products due to inherent limitations in photography, film separations, offset printing and plastic molding processes.
BIC.®, BIC GRAPHIC, the BIC logo, the BIC GRAPHIC logo, BIC SELECT.™, BIC.® ECOLUTIONS®, STICKY NOTE™, BICGRAPHIC.COM, NORWOOD®, KOOZIE®, ATCHISON®, KAPSTON™, GOINGREEN(logo)®, GOOD VALUE(logo)®, BRITEPIX®, and all related trademarks, logos and trade dress are trademarks or registered trademarks of BIC Graphic, and/or its parent affiliates or licensors, in the United States and other countries and may not be used without written permission. All other trademarks are the property of their respective owners.
The designs embodied in the products depicted in this catalog are the property of BIC Graphic, and/or its affiliates and licensors, and are protected under federal and international patent, trademark and copyright laws. Any use of these designs without the express written consent of BIC Graphic is prohibited. Purchase of products through this catalog does not constitute a license of any intellectual property between BIC Graphic and Customer.
Please note that the pictures on our products were purchased for promotional product use only. We regret that these products may not be sold as retail, used for reproduction, dismantled for selling as prints nor sold outside North America.
The use of third-party logos, trademarks and trade names on products in this catalog is for illustrative purposes to represent BIC Graphic's expertise in factory printing and design capabilities. Such use does not imply an endorsement or association between BIC Graphic and any third party, nor does it indicate that the product has been used or purchased by any third party. Products featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names.
BIC Graphic reserves the right to photograph or show as samples the items produced by BIC Graphic without liability as to trademark, copyright or other proprietary rights, and Customers placing orders with BIC Graphic consent to such use.
As to Customer's placing orders with BIC Graphic that contain custom die shapes, BIC Graphic is and shall be the sole owner of all copyrights and other intellectual property rights now existing or hereafter coming into existence in and to any custom die shapes (subject to Customer's copyright, if any, in its own underlying artwork). Customer shall have a limited, royalty-free non-sublicensable license to view any draft/proposal versions of a custom die shape provided by BIC Graphic solely for the purpose of approving the product. Upon BIC Graphic's receipt of payment in full, Customer shall also have a perpetual, royalty-free license to display and redistribute the final tangible version of the product delivered by BIC Graphic. However, unless otherwise agreed by BIC Graphic in writing, no such product, whether in final form or draft/proposal form, may be reproduced, modified, adapted, published, printed or used for a derivative work by Customer or any other party. All other rights are expressly reserved by BIC Graphic.
Without limiting the generality of the foregoing, CUSTOMER ACKNOWLEDGES THAT COPYING OR PRINTING, OR CAUSING A THIRD PARTY TO COPY OR PRINT, ANY CUSTOM DIE SHAPE WITHOUT BIC GRAPHIC'S PRIOR WRITTEN CONSENT MAY CONSTITUTE COPYRIGHT INFRINGEMENT.
BIC Graphic assumes no responsibility for determining the proper ownership or proper use of trademarks, logos and trade names. All liabilities of this nature rest with the Customer. By placing an order with BIC Graphic, you represent and warrant that you have the authority to order, purchase and distribute merchandise containing the names, trademarks, logos, copyrights, etc. identified in your order. You also agree to indemnify, defend and hold harmless BIC Graphic, its parent, subsidiaries and its affiliates and representatives, from and against all claims, liabilities and expenses (including attorney's fees) arising out of or related to any actual or alleged infringement or misappropriation of any trademark, copyright or any other proprietary right of such merchandise. This provision will remain in effect after delivery of your order.
All products adhere to all applicable quality and safety standards and are produced in accordance with all applicable federal, state and local laws, rules and regulations. BIC Graphic will honor its return policy for any product that it determines does not meet its standards for quality and workmanship. BIC Graphic DISCLAIMS ALL EXPRESS AND IMPLIED REPRESENTATIONS AND WARRANTIES WITH RESPECT TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ICONS USED IN THIS CATALOG WERE DESIGNED BY BIC GRAPHIC AND ARE NOT INTENDED TO IMPLY A THIRD-PARTY CERTIFICATION.
All of BIC Graphic's imprint inks have been tested and found to comply with Prop 65 and CPSIA. All of BIC Graphic's Child Products have been tested and found to comply with Prop 65 and CPSIA. Nearly all of BIC Graphic's product SKUs are Prop 65 compliant meaning they do not require a Prop 65 label when shipping to California (excluding lead crystal products and a select few awards). Please contact BIC Graphic if you need a list of these SKUs. BIC Graphic will add a Prop 65 label to these SKUs free of charge if they have a Ship To address in California.
BIC Graphic products are designed, intended and offered for sale as promotional products for corporate and business uses for advertising and promotional purposes. As such, they are "general use" products. Certain products in this catalog may have a note stating that the product is CPSIA-compliant. Only products with this note are Children's Products under the CPSIA. All other products are for adult or general purpose use. Visit bicgraphic.com and look for CPSIA under "Tools and Resources" for Certificates of Compliance and General Conformity Certificates.
BIC Graphic is committed to working with our vendors and employees to incorporate environmentally friendly business practices into our daily operations. These measures benefit our local communities, states and society at large. We will continue to identify and act on opportunities to minimize our impact on the environment.
BIC Graphic only accepts orders for BIC Graphic products with decorations that include references to marijuana if the order is to promote a business or event located in a state or country where the sale of marijuana is permitted by national, provincial, state or district law. BIC Graphic reserves the right to accept or decline orders in its discretion where those orders are not consistent with or covered by this policy. BIC Graphic neither endorses nor opposes the lawful use of marijuana.