Frequently Asked Questions

Can I order products directly from BIC Graphic?
BIC Graphic sells products through Promotional Products Distributors.
How do I find a Promotional Products Distributor in my area?
Unfortunately, BIC Graphic cannot recommend distributors to prospective end customers. However, in many cases, end customers can find a local Distributor by using a search engine. For example: Open your favorite search engine and type "Promotional Products Distributors" and the name of your City and State.
How do I become a BIC Graphic Distributor?
Contact BIC Graphic Credit Department with your company name and information along with your ASI and/or PPAI # to get set up today.
How do I log into the website?
Only BIC Graphic distributors can register for access to distributor only features of the BIC Graphic website. If you are a current BIC Graphic distributor, click on the registration link from the home page and complete the requested information (your Account # and Billing Zip Code will be required). Once you have successfully registered and login, you will be able to access distributor only features.
Why should I register for an account?
Distributors who register/create an account will have access to distributor only features and information such as Virtual Spec Samples, Artwork Upload, Order Status information, access the Safety Search database and much more. There are tools we offer to help our distributors browse, create, presentation and sell our products to their customers.
Why wouldn't my User ID be active?
Your User ID may not be active if: 1) you are not a promotional products distributor, 2) you do not have an account set up with us, or 3) you have not logged in to bicgraphic.com for a year or more.
What is Safety Search?
Safety Search™ is the industry's first online resource for product safety test reporting. These reports are exclusive to BIC Graphic, offering only our registered distributors access to this information. Please contact your Promotional Products Distributor should you require one of these reports.